Return Policy

Return Policy

Like many retailers, we guarantee our drop catching products to work; if an item hasn’t met your expectations, you can return the software for a full refund within 7 days. Unlike most retailers, we also guarantee the product selection advice offered through our website, and staff; if an item you’ve purchased based on this advice turns out to be unsuitable, you can return it for a full refund within 7 days. In either case, simply return the item for refund, or credit towards another product.

If you have any questions about our guarantee, please, email us at info dropking.com, or call us at: (847) 893-0012.

Returns and Exchanges

Returns and exchanges can be made via our contact form found here.

If you are requesting an exchange in software, please remember to include sufficient payment info for the return. Where applicable, please provide clear direction regarding which software title to exchange.

Note, any software title may only be exchanged once with the same 7 day refund policy intact for the exchanged software.

Mail return information to: Pykos Inc, 1515 Grant St., Schaumburg, Illinois, 60193, USA

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